Terms & Conditions
1. Agreement to Terms
By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
2. Services
Flow Painting Inc. provides professional painting services including but not limited to:
- Interior painting
- Exterior painting
- Residential painting
- Commercial painting
- Kitchen cabinet repaints
- New construction painting
3. Quotes and Estimates
All quotes and estimates are provided free of charge and are valid for 30 days unless otherwise specified. Final pricing may vary based on project scope changes or unforeseen conditions discovered during work.
4. Payment Terms
- Deposits may be required for larger projects
- Payment is due upon project completion unless otherwise agreed
- We accept cash, check, and electronic payments
- Late payments may incur additional fees
5. Project Timeline
We provide estimated project timelines based on our best assessment. Actual completion times may vary due to weather conditions, unforeseen structural issues, or other factors beyond our control.
6. Warranty
We stand behind our work and offer warranties on our services:
- Interior painting: 2-year warranty on workmanship
- Exterior painting: 3-year warranty on workmanship
- Warranties do not cover damage from improper maintenance or external factors
7. Client Responsibilities
Clients are responsible for:
- Providing clear access to work areas
- Removing or protecting valuable items
- Ensuring pets are secured during work hours
- Communicating any concerns promptly
- Providing accurate project information
8. Cancellation Policy
Projects may be cancelled with written notice. Deposits may be non-refundable if materials have been ordered or work has commenced. We reserve the right to charge for work completed up to the cancellation date.
9. Liability
Flow Painting Inc. carries comprehensive liability insurance. We take all reasonable precautions to protect your property during our work. Our liability is limited to the cost of the services provided.
10. Changes to Work
Any changes to the agreed scope of work must be documented in writing and may result in additional charges and timeline adjustments.
11. Dispute Resolution
We are committed to resolving any disputes amicably. Any unresolved disputes shall be governed by the laws of British Columbia, Canada.
12. Contact Information
For questions about these Terms and Conditions, please contact us:
Flow Painting Inc.
924 Esquimalt Rd, Victoria, BC
Email: admin@flowpaintinginc.com
Phone: (778) 677-9333
Last Updated: January 2025
